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How May We Help You?

Our team was handpicked for their understanding of materials, process and passion for fashion. Whether you are browsing our site or visiting our store, we are always willing to share our deep knowledge and understanding of our makers and their craft. The most commonly asked questions are covered in our FAQs below. If you have any specific questions please do not hesitate to contact us by completing the form below or sending our customer service team an email.
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Frequently Asked Questions

How can I track my order?

Once your order is ready to ship, you will receive an email with your order’s tracking number.

How do I know that I have successfully placed an order?

You will see a confirmation page on our site once you have placed your order. You will then receive an email confirmation with your order information.

How do I return an item for an exchange?

If you feel that your new item has arrived with a manufacturing defect, please email us to repair your purchase or process it for an exchange. Please read our Terms and Conditions to determine if your item qualifies for an exchange.

How do I participate in your loyalty program?

Once you have made your purchase, please read your order confirmation email. There will be instructions on how you can participate in our loyalty program, and many other ways you can earn more savings!