Shipping policy

Our top priority is to deliver your beautiful jewelry to you in a timely and secure manner. We strive to process all orders as quickly as possible, with most orders being shipped within 1-2 business days after processing. In some cases, items may take from 1 to 4 weeks to process, as this may vary based on the item's complexity, availability, and whether it is made-to-order.

Once your item has been shipped you will receive an email containing the tracking number for your shipment.

Items must be signed for upon delivery. Rollen Design is not responsible for lost or stolen items.

If you cannot be present at time of delivery to provide a signature, you may use FedEx Delivery Manager to have your package held for pick up at a FedEx or one of their authorized locations.

Free Shipping

We offer free standard shipping for all domestic orders. If you require faster shipping, we also offer expedited options at an additional cost. Please contact us for any questions at info@rollendesign.com

International Shipping

International shipping is currently unavailable at our site. For interested patrons outside of the US, please contact us at info@rollendesign.com

Please note that international shipping may be subject to customs duties, taxes, and fees, which are the responsibility of the buyer. We recommend that you check with your local customs office for more information on these charges.